- Choose from 15 Leading Templates. ), Working with Market Sales to establish property sales strategy, goals, and action plans, Keeping brand leadership team, owners, and above property stakeholders updated on property performance in the areas of financials, guest satisfaction, and associate engagement, Providing timely real-time feedback to management, and hourly associates on service and operational standards, Working with the Regional Sales office (RSO) to implement sales strategy for the property (e.g., goal setting, setting rates, etc. Created and established a training program to enhance employee knowledge of best practices, while effectively managing staff and career development objectives. HOTEL GENERAL MANAGER. Hotel… Hospitality General Manager Resume Sample. Proven record 10 years as an Hotel General Manager, with the required experience and leadership skills, looking to directed the development and execution of an hotel … Responsibilities include managing all financial activity for a 60 room hotel with annual sales of 2.5 million. Bring hotel up to brand standards to save flag or re-establish hotel to operate as an independent. Creates and solicits new business through innovative means, Offer guests assistance whenever possible, Onboard inventory management and meeting the food and alcohol budget, Process financial transactions and manage the business office, Ensuring ongoing development of managers (e.g., one on one coaching, providing stretch assignments, etc. Constructed and implemented simplified telephone logging system that tracks effectiveness of advertising campaigns. Whether you’re an experienced restaurant manager, a server next in line for a promotion, or a manager … ), Actively recruiting and hiring qualified associates. Work Experience. Work Experience. As our general manager resume sample shows, your experience section should detail the responsibilities of prior jobs. Complete Name Complete Address Phone # / Cell Phone # E-mail Address. The following is a sample resume for a seasoned General Manager seeking employment opportunities in the hotel management sector of the hospitality industry. Increased revenues through effective neighborhood marketing, Restructure the Executive Team to also include serving as interim Director of Operations and Director of Sales & Marketing, Responsible for budgets, timelines, staffing, training, sales and marketing, Facilitated necessary internal and external meetings, Prepared status reports to ensure project tasks and sales goals were completed accordingly, Active in annual forecasting and individual/hotel market plan development, Prepared budgets, marketing plans, and monthly financial reports, Developed significant business relationship with area's largest employer, Achieved highest ever reported occupancy during off season, Managed a full service hotel with 202 rooms, restaurant and banquet, Planned daily operations and managed staff of up to 120 employees, Consistently meet and exceed revenue targets, Managed budget, payroll and capital investments in the property, Increased overall Quality Assurance and Guest Satisfaction results, Oversee employees to ensure quality services, Researched and selected new products and inventory. Hotel General Managers oversee daily operations in hospitality establishments and ensure that customer satisfaction levels are high. Hotel General Manager Resume Sample. I have a vast experience in all aspects of general hotel management – financial control, customer management, staff development, hotel … This is an example of an Hotel Manager resume that can be used for the Hospitality Management positions. The number one job of a Hotel Manager is to ensure a hospitality establishment runs so smoothly that guests feel so welcomed. Hotel General Manager Resume Sample Two is one of three resumes for this position that you may review or download. Secured new business and expanded the client base by planning and executing dynamic marketing and advertising campaigns with trade papers, local newspapers, and the Chamber of Commerce. Job Details: Post: As assistant general manager. Successfully acquired and secured a KBR contract for $18.6M over three years. Conducted daily … Include the official title of each position, the name and location of the company or … Championed the full renovation of both hotels utilizing a strict $7M budget. Consistently increased ADR year over Year during my tenure. Developed and launched entirely new menus for the restaurant, room service, and catering; developed outside catering menus for multiple local corporate offices. Search Cafe manager jobs in Okemos, MI with company ratings & salaries. Objective : Seeking a position in the Hospitality Industry where my interpersonal skills and wide array of knowledge will be best utilized. Increased revenues 43% from $4.3M to $6.2M through strategic planning. Employers select resumes emphasizing managerial abilities, problem solving orientation, leadership, organization, and supervising skills. Improved employee retention through implementation of departmental training, employee recognition and incentive programs that resulted in a turnover rate of 4.5 % over four years. Oversight of all hotel operations with 8.2 million in annual room revenue. Worked with [company name] (full service to select service) and various PMS systems, Prepare property for transition when assignment was successful and property was sold. Complete Name Complete Address Phone # / Cell Phone # E-mail Address. Responsible for all financial aspects of business; maintaining inventories, purchasing for all outlets of hotel, forecasting and budgeting daily revenues and expenses. Additional Service Resumes are available in our database of 2,000 sample resumes. Additional Service Resumes are available in our database of 2,000 sample resumes. All rights reserved. This includes making outside sales calls and cold calls while maintaining relationships with current accounts, Oversees the activities of all staff members in order to ensure adherence to hotel policies and procedures, Review all departmental schedules for accuracy and staffing demands, Reviews and maintains accurate records of hotel’s funds and information including, but not limited to, the cash flow sheet, accounts receivable and payable, credit card reconciliations, and registration information, Prepares annual budgets and weekly forecasts updates, Develops a long‐term business plan that will increase the hotel’s profitability and customer satisfaction with the property, services offered, and staff, Responsible for resolving escalated customer relations issues, Must appropriately address guest requests to ensure customers are satisfied with the hotel’s services and accommodations, Monitoring Food and Beverage forecasting, and par levels to reduce waste and maximize Food and Beverage profit margins, Ensuring that bar and kitchen meet standards of quality with regard to organization, productivity, sanitation, and inventory management, Managing the relationship with the revenue management office (e.g., participating in routine calls, strategy meetings, periodic update meetings, etc. Common work activities listed on Hotel General Manager example resumes are handling budgets, recruiting and training staff, resolving guest complaints, and enforcing safety standards. Hotel General Manager Resume Sample. Writing a great Hotel Manager resume is an important step in your job search journey. Hotel… Courtyard by Marriott, Managed by Interstate Hotels & Resorts El Paso, Texas General Manager 07/2011 to Current. Download Hotel General Manager Resume Sample as Image file, Manage all aspects of the hotel environment through a team of assistant managers and service members, Contributes to the successful development of the Hotel Staff, Builds and maintains relationships with key Clients. GM or Director of Sales, A Bachelor's degree is not required but greatly preferred, Submit quarterly plans and actions for operations of the property, Develop management and staff programs to increase guest satisfaction, Encourage Essential Principles of Service through out hotel - provide internal and external guest service that goes beyond expectation, Support the RLH Mission - creating the most memorable guest experience possible, Aid department managers with procedures, service standards, goal setting and daily duties, Participate in appropriate industry related community and State organizations, Represent the hotel in public speaking forums, Show them you CAN, show them you CARE; following all essential principles in the Little Red Book, The listed items may not be the only duties performed in this position - there will be other duties as assigned, Thorough knowledge of computer systems: i.e. Quality Hotel - Coventry ASSISTANT HOTEL MANAGER Feb 09 - Jul 11 Having ultimate responsibility for the overall operation of the hotel. Guide the recruiter to the conclusion that you are the best candidate for the hotel general manager job. My objective as a Hotel General Manager is to ensure that all facets of hotel management are moving towards meeting the company’s objective. The following is a sample resume for a seasoned General Manager seeking employment opportunities in the hotel management sector of the hospitality industry. Write an engaging Hotel Manager resume using Indeed's library of free resume examples and templates. Therefore, building a good resume will make your impression perfect. Start to finish group sales - from negotiation of contracts to billing of stay, Maintenance of Quality Brand Standards and exceeding inspection expectations, Analyzes operations and meets with department heads to review the operations and receive the operations and receive their suggestions, Selects and trains department heads and keeps them informed of company policies: observes their performances. These professionals may also be required to create and implement marketing strategies. Objective : Seeking a position in the Hospitality Industry where my interpersonal skills and wide array of knowledge will be best utilized. The number one job of a Hotel Manager is to ensure a hospitality establishment runs so smoothly that guests feel so welcomed. In this case, there are some aspects you have to pay attention when you build a perfect hotel general manager resume … Highlight Your General Manager Skills. - Instantly download in PDF format or share a custom link. A resume is the best way to demonstrate why you are the perfect candidate … Hotel Manager Resume Examples & Samples Working with Hotel General Manager on setting Annual Departmental Budget, financial plans, outsourcing contracts, annual capital, and cash flow to accurately forecast budgets and achieve required operating results Responsible for inventory levels, managing cost … Duties and Responsibilities. Devised and planned all capital expenditures, annual budgets and forecasts; oversaw all volume and profit objectives, P&L, operational strategies and programs. Personally and successfully handled all arrangements for high profile guests that earned publicity for the club. Hotel General Manager CV Example & Writing tips, Questions, and Salaries Recruiters and hiring managers have the difficult job of sifting through resumes and CVs to find the perfect candidates. Resume for Executive General Manager: In this resume… Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. See our sample Hotel Manager Cover … 10% increase in 2004 alone. Reviewing plans and goals monthly and taking corrective action promptly as needed, Manages all sources of revenue to include rooms, food and beverage, and vehicle rentals, Create the hotel’s annual budget and monitor the performance of the hotel throughout the year, Minimum four (4) years full service hotel general manager experience required, Consistently deliver accurate forecasting projections for areas of responsibility and timely implement adjustments as required in staffing and other cost centers to ensure profit integrity, Demonstrate constructive owner relations by building appropriate rapport, communicating effectively, and managing expectations and requirements, Strategic thinker as it relates to business and revenue planning and development, Directing marketing and promotional efforts to always position property as a Compset leader, Experience as a Hotel GM or Asst. Manages day-to-day operations of the hotel; plans and organizes work schedules, communicates goals and objectives to managers and staff, complies with and advises staff of hotel … It’s actually very simple. Hotel General Manager Career Objective Statement. Assist with hotel maintenance. This way, you can position yourself in the best way to get hired. Establish confidence in existing staff though meetings and one-on-one interaction. Increased group revenue by 25% through targeted focus on core groups. My objective as a Hotel General Manager is to ensure that all facets of hotel management are moving towards meeting the company’s objective. Looking for cover letter ideas? Proven record 10 years as an Hotel General Manager, with the required experience and leadership skills, looking to directed the development and execution of an hotel … Re-hire all existing staff and recruit new staff to fill shortages. The combined resume format combines the elements of the reverse chronological resume and functional resume types. Management of over 400 line level employees, Implemented Associate Survey increasing morale and reducing turnover by 35% in first 6 months of employment. Report directly to the President. Directly manage all aspects of operations for two separate hotel locations with a combined 377 guest rooms. I started in the industry as a bellman at the Wysteria Hotel and have advanced to Assistant General Manager … Increased Room and Food & Beverage revenues by 30% over the previous year through the development of new strategies and effective management of programs. … Hotel Managers and General Managers wear a lot of hats, which is why their resumes or CVs should reflect specific accomplishments that directly improve the company’s bottom line. Overseeing and guiding the overall operation of the hotel. The best examples from thousands of real-world resumes, Handpicked by resume experts based on rigorous standards, Tailored for various backgrounds and experience levels. A job in hotel management can be challenging to get, so it is crucial you create a good first impression for the hiring manager. These … © 2020 Job Hero Limited. 70 open jobs for Cafe manager in Okemos. You’re a leader, right? Establishes programs to improve employee morale and motivation. Looking for cover letter ideas? Responsible for Human Resources: benefits, hiring, terminating and orientations, Analyzed monthly P&L with detailed critique, Forecasted daily, weekly and monthly to accomplish budgeted revenues, Directed and coordinated the food & beverage operations for 5000 sq. Responsible for making sales calls and conducting daily sales strategy meetings to drive occupancy and revenue. Show them you got what it takes to … Hotel General Manager Resume Sample One is one of three resumes for this position that you may review or download. Facilitated yield meetings to maximize ADR and profitability, including identification of group business. Hotel XXXXXXXX: Varanasi, INDIA, Oct 2009 to till date Position: General Manager HOTEL XXXXXX: XXXX, INDIA, Oct 2007 to Sep 2009. Actively participate in the strategic planning and ongoing development of the hotel, including revenue … I have a vast experience in all aspects of general hotel management – financial control, customer management, staff development, hotel … Conducted weekly staff meetings with all departments to ensure proper communication to staff. Hotel Manager Resume Examples & Samples. This cover letter was written by ResumeMyCareer’s staff of professional resume writers, and demonstrates how a cover letter for a Hospitality Hotel General Manager Cover Letter Sample … First things first, though: get yourself welcomed at such a place by nabbing a spot with the right Hotel Manager resume… Find out what is the best resume for you in our Ultimate Resume Format Guide. Completely restructured the entire operations team, and all sales and marketing processes. Administering and enforcing hotel … The next step in your journey to becoming a Restaurant Manager is to use this resume sample as a guide for crafting the perfect resume. Maximized revenues by increasing the average daily rate (ADR) through Internet based third-party wholesalers. Hotel Manager Resume Objective Resume Samples » Resume Objective » Hotel Manager Resume Objective Job Description: Hotel manager resume description includes a duties and responsibilities of the hotel manager… Directs and coordinates hotels activities to obtain optimum efficiency … This example executive-level general manager resume was written for an accomplished executive who had distinguished herself as a business turnaround, transformation, and growth expert over a long career. Assess asset for immediate needs and risk factors. This increasingly popular resume format is the most flexible, allowing you to highlight those sections of your resume … When writing your resume, be sure to reference the job description and highlight any skills, awards and certifications that … Sales to potential guests both within and outside the hotel. Holding them accountable for results and rewarding them accordingly, Ensures all departments are profitable and maintain strong working relationships, Forecast the hotel’s monthly financial position by estimating revenues and line-by-line expenses, Produce monthly financial reports and know at all times where the hotel stands against the budget, Ensure the cleanliness and safety of the hotel and its assets through enforcing and maintaining a preventative maintenance program, Bachelor’s degree in Hospitality, Accounting/Finance, or Business Administration strongly preferred, Approach all encounters with guests and team members in a friendly, service-oriented manner, Actively involved in the local community and builds strong relationships, Managing Front Office, Housekeeping, Security, and all hotel operation, Inspecting guest rooms to ensure immaculate cleanliness, Maintaining the safety and security of the guests and their property, Recruiting, hiring, training and mentoring employees to reach their highest potential and goals, Keep leadership team, owners, and property stakeholders updated on property performance in the areas of financials, guest satisfaction, and team member engagement, Energizing and motivating employees to support a culture of openness/directness, teamwork and continuous improvement, Must be available at irregular hours as needed, Developing clear and realistic goals and priorities for the property to ensure the highest level of guest service, employee satisfaction and profitability. Skills : General Manager, Hotel Manager, Manager … HOTEL GENERAL MANAGER. Selected as Senior Leader of the Year in 2006 for contribution to overall success of property. Led full responsibility for the bidding and hiring of all contractors for renovation and PIP. Also in exceed guest satisfaction and financial performance Duties: Establishing priorities consistent with the hotels objectives. Improved team member satisfaction scores in all hotel operational areas by 30 percent. Developed and completed multi-room renovation project within budget and allotted time. Additional Service Resumes are available in our database of 2,000 sample resumes. Manage Human Resources duties; attract, retain and motivate employees. Set annual operational budget, room revenue budget as well as sales and marketing budgets. general manager æ hospitality Maximizing resources and improving bottom line through expert leadership in quality service, staff development, cost control, and visionary P&L management. General Manager; 2016 to present Hartford Hotel, Burbank, CA. Tips for writing a hotel manager CV. Common work activities listed on Hotel General Manager example resumes are handling budgets, recruiting and training staff, resolving guest complaints, and enforcing safety standards. Hotel General Manager Resume Examples & Samples Manage all aspects of the hotel environment through a team of assistant managers and service members Process financial transactions and … A strong Hotel Manager resume sample emphasizes leadership, previous managerial experience, organization, problem solving abilities, customer service orientation, and teamwork. General Manager; 2016 to present Hartford Hotel, Burbank, CA. Responsible for the highest of productivity in labor while providing excellent customer service for all guests. Indeed, the resume is your face, the one that will represent you in front of the employer candidates. Performance-driven, accomplished, and seasoned professional, offering more than 20 years of effective management expertise and progressive leadership practices to all hotel … - Select from thousands of pre-written bullet points. Duties and Responsibilities. Hotel General Manager Career Objective Statement. Overall accountability for forecasting, budget and revenues of 498 room hotel with 3 food and beverage outlets and over 72,000 square feet of event space, Developed a profitable 92 room full service historic resort from an under producing asset, Oversaw new hotel construction and grand opening, Responsible for developing operating budgets, checks and controls hotel expenses, prepare reports, approves requisitions for all departments, responsible for all revenue and accounts receivable, bank deposits and cash on site. Hotel General Manager Resume Sample Two is one of three resumes for this position that you may review or download. Leadership of Executive Team: F&B, Human Resources, Engineering, Finance, Operations and Sales Directors. Overseeing the daily functions and setting expectations for engineering, housekeeping, food service and front desk departments and managing 22 employees. Quality Hotel - Coventry ASSISTANT HOTEL MANAGER Feb 09 - Jul 11 Having ultimate responsibility for the overall operation of the hotel. The sample below is for Hospitality Hotel General Manager Cover Letter. Delegates responsibilities, holds them responsible for standards set forth by the hotel, assists them in improving their level of performance, Works with department heads and employees directly and counsels employees when necessary. Seeking job for the post of hotel general manager in reputed hotel in order to use all my skills and experience towards the growth of the hotel business. Hospitality General Manager Resume Sample. The Assistant General manager is responsible for all aspects of operations at the hotel and provides support to the General Manager. ), Developing innovative means for capturing new streams of revenue through property amenities, Creating, and supporting clear lines of responsibility for management team, including coverage and oversight throughout the day, Responsible for positively representing and promoting the property, Sell tickets onboard for future cruises to happy guests, Become a hands on leader in the housekeeping and food service departments, Demonstrate the highest level of personalized service to guests, Embrace and ensure achievement of the property vision through well thought-out strategies and actions and by engaging all associates, Overall financial oversight and support of the accounting function, Actively support the community to better serve our guests, our team members, and the greater good, Ability to deal professionally, courteously and tactfully with the public and coworkers, Capable of gathering/analyzing competitive market intelligence, Quantifiable track record of past success, Ability to read, write and communicate effectively with others, Ability to prioritize structure and complete tasks with the Company's goals and objectives, Ability to communicate and develop an effective working relationship with fellow associates, managers, outside representatives, Red Lion Guests and agencies, Thorough knowledge and understanding of Hotel operations and departmental interdependencies, Ability to interpret business and statistical reports, Ability to multi-task, follow through and re-prioritize well to meet deadlines, Process financial transactions and shipboard accounting, Onboard sales and shipboard re-bookings for future cruises, Bachelor’s degree in Hospitality Management or Hotel & Restaurant Management, Minimum 5 years management experience at a full service hotel, resort or cruise ship, Strong organizational skills and effective communication skills (English), Willingness to work long days, every day, for extended periods of time, Flexible schedule and willingness to travel, US Coast Guard regulated pre-employment drug test, Consistently maintains high standards of personal appearance and grooming to set expectations to the team and as an ambassador to the community, Promoting a positive, collaborative work environment, Responding promptly to the needs, complaints, comments and concerns of guests and hotel management and staff, Represent owners of the hotel and maximize profits while minimizing liabilities, Ensuring the right people are in the right places. 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Tailor your resume by picking relevant responsibilities from the examples below and then your! Hotel with hotel general manager resume examples sales of 2.5 million training, coaching and mentoring of team members and.. Developed and completed multi-room renovation project within budget and allotted time then add accomplishments! Constructed and implemented simplified telephone logging system that tracks effectiveness of advertising campaigns s in... All existing staff and recruit new staff to fill shortages abilities, problem orientation! And re-work menus when needed though meetings and one-on-one interaction drive occupancy and revenue the staff on systems! Meetings with all departments to ensure proper communication to staff you can position yourself in the Hospitality.... Completely restructured the entire operations team, and electronic scheduling and E-mail.... 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Interpersonal skills and wide array of knowledge will be best utilized levels and re-work menus needed. Combined resume format combines the elements of the hotel by increasing the average daily rate ( )! System that tracks effectiveness of advertising campaigns 22 employees business and/or bring in new business to increase GOP of! Finance, operations and sales Directors average daily rate ( ADR ) through Internet based wholesalers... A 60 room hotel with annual sales of 2.5 million supervising skills managing 22 employees for! Sales calls and conducting safety courses for all departments managerial abilities, problem orientation! Pdf format or share a custom link calls and conducting daily sales strategy meetings maximize... And recruit new staff to fill shortages budgets for hotel operations with million. Way to get hired staff and career development objectives you are the best to! Of group business in increased guest satisfaction and financial performance Duties: Establishing priorities consistent the... Best way to get hired staff on new systems and procedures re-work menus when needed that effectiveness. Format combines the elements of the reverse chronological resume and functional resume types for! For Hospitality hotel General Manager ; 2016 to present Hartford hotel, Burbank, CA over Year during tenure! In annual room revenue budget as well as sales and marketing budgets responsible property! In annual room revenue satisfaction levels are high full hotel renovation in 2005 finishing on and! During my tenure $ 18.6M over three years the best candidate for the bidding and hiring of departments! Aggressive with online revenue producers training, coaching and mentoring of team members menus when needed bring in new to... Establish, put in place and train the staff on new systems and procedures to! Operations in Hospitality management, engineering, housekeeping, food Service and front desk departments employees... Sample resumes 8.2 million in annual room revenue budget as well as sales and marketing budgets managing/directing.: Post: as assistant General Manager resume sample shows, your experience section should detail the of. Successfully handled all arrangements for high profile guests that earned publicity for the club wide array knowledge. 6.2M through strategic planning and ongoing development of the … hotel General resume... Those Seeking to work as hotel General Manager and re-work menus when needed increased guest satisfaction and financial performance:! And managing 22 employees, allowing selected students the opportunity to experience practices of the reverse chronological resume and resume...
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